The elder scrolls online launcher does not start. The Elder Scrolls Online won't launch, won't work, won't install

Showing 1 -15 of 21 comments

This method helped me (I contacted technical support, they sent several ways to solve this problem)

Click on the Start button
Type cmd in the Start Menu
Right-click on Command Prompt and select Run as Administrator
Type "ipconfig /flushdns" and hit enter
If it was successful, you will see the message "Windows IP configuration successfully flushed the DNS Resolver Cache."
Power cycle the router to clear the cache so that it doesn"t store the bad route

Click on the Start button
Type cmd into the Start menu
Right click on Command Prompt and select Run as Administrator
Type "ipconfig /flushdns" and press Enter
If it is successful, you will see the message “Windows IP configuration reset successfully DNS Resolver Cache.”
Power cycle your router to clear the cache so it doesn't store a bad route

Read everything first before you start doing anything!

Option - 1
First, reboot the router (turn it on completely and let it sit for 5 minutes, then restart the computer and turn on the router) and check if the problem is still there.
If it doesn’t help, then try creating ports for the game (I don’t remember which ones, look on the Internet)
This is done at: Start - Control Panel - System and Security - Winows Firewall - Advanced Settings (tab on the right side).

In the window that opens there will be tabs - Incoming and Outgoing Connection Rules --> in turn for each login and there on the left side there will be a line to create a rule later - for the port - then read it, everything is simple, examples of how to enter ports are also there (look for the ports themselves I don’t remember them on the Internet).
You will need to create 2 rules with the same ports in each tab (incoming and outgoing rules), one rule for TCP ports (there you can specify which ports they are, be more careful) and the other for UDP.
(port types - All, (all local) wherever you can select and allow everyone to connect (normal is not secure)

After creating the rules, find them in the list and do the following for each rule in turn: Right Mouse Button - Properties - Advanced Tab - at the bottom there will be Bypass nodes (maybe not, it’s not scary, but if you do, the main thing is to check on all created ones) - set the resolution - Allow Node Bypass
(this will open NAT access)
After this, everything should work in principle (to be on the safe side, you can restart the computer)

I also advise you to follow the procedure described above, which is done with the command line, and do this before starting all other shenanigans:

Click on the Start button
- Type cmd into the Start menu
- Right click on Command Prompt and select Run as Administrator
- Type "ipconfig /flushdns" and press Enter
- If it is successful, you will see the message “Windows IP configuration reset successfully DNS Resolver Cache.”
- Turn off and on the router (router)

Well, lastly, if you have a Licensed Kaspersky (or any other licensed antivirus), make sure that it does not add the game to the category of restricted programs; to be on the safe side, make the game and all its files trusted by the antivirus (this will not cause any harm since you are playing on a license not a pirate)

(Well, or screw your antivirus (if it’s a pirated one, uninstall it twice and install a license, if it’s NOD32, uninstall it twice after burning your board and install a new one without traces of this infection =)))))

Option - 3
Another option is the iPv4 and 6 protocols.

Start - Control Panel - Sit down and Internet - Network Connections - (Your connection) Right Mouse Button - Properties - there will be protocols in the list - iPv4 and iPv6 in turn, uncheck each one and save it, then check the box again (you will have to restart the computer every time you change something) it will be almost like a reset.

You can also click properties on these protocols and manually configure the DNS server addresses (only if you understand, if not, I won’t go on the Internet because it’s a very large amount of information)

Option - 2
The last thing is to perform the operation of opening ports in the router itself.
To do this, you will need to go into the settings of your router via the Internet (directly to the router itself) I won’t tell you how to do this because everyone is different and you can do too much there, it’s better to call a computer specialist or call the company and ask what your unfortunate provider would do for you open ports (just say open ports I want or name the UDP and TCP ports you need (you should know them by now) Also ask that your NAT access be made open for you too (just in case)
Well, or do it yourself (yourself) if you understand how to do it

This is all if all else fails - Support Service and resolve issues with them.

If you are faced with the fact that The Elder Scrolls Online slows down, crashes, The Elder Scrolls Online does not start, The Elder Scrolls Online does not install, controls do not work in The Elder Scrolls Online, there is no sound, errors pop up, saves do not work in The Elder Scrolls Online - we offer you the most common ways to solve these problems.

First, check whether your PC's specifications meet the minimum system requirements:

• OS: Windows 7 (64-bit)
• Processor: Intel Core i3 540/AMD A6-3620
• Memory: 3 GB
• Video: DX 11, 1 GB ( NVidia GeForce 460/AMD Radeon 6850)
• HDD: 85 GB
• DirectX: 11

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, drivers specially optimized for them are prepared for the release of games. You can also try installing a later version of drivers if the problem is not solved by installing the current version.

It's important to remember that you should only download final versions of graphics cards - try not to use beta versions, as they may contain large number no errors found or corrected.

Don't forget that games often require installation for stable operation. latest version DirectX, which can always be downloaded from the official Microsoft website.

The Elder Scrolls Online won't launch

Many problems with launching games occur due to incorrect installation. Check if there were any errors during installation, try uninstalling the game and running the installer again, after disabling the antivirus - often files necessary for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.

It also doesn’t hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode different versions Windows.

The Elder Scrolls Online is slow. Low FPS. Lags. Friezes. Freezes

First, install the latest drivers for your video card; this can significantly increase the FPS in the game. Also check your computer's load in the task manager (opened by pressing CTRL+SHIFT+ESCAPE). If before starting the game you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and disabling them will significantly improve performance without significantly affecting the quality of the picture.

The Elder Scrolls Online crashes to desktop

If The Elder Scrolls Online often crashes to your desktop slot, try to start solving the problem by reducing the quality of the graphics. It is possible that your computer simply does not have enough performance and the game cannot run correctly. It's also worth checking for updates - most modern games have a system automatic installation new patches. Check if this option is disabled in the settings.

Black screen in The Elder Scrolls Online

More often than not, the problem with a black screen is an issue with the GPU. Check if your video card is compatible minimum requirements and install the latest drivers. Sometimes a black screen is a result of insufficient CPU performance.

If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT+TAB), and then returning to the game window.

The Elder Scrolls Online won't install. Installation stuck

First of all, check whether you have enough HDD space for installation. Remember that for correct operation The installation program requires the stated amount of space, plus 1-2 gigabytes of free space on the system disk. In general, remember the rule - there should always be at least 2 gigabytes of free space on the system disk for temporary files. Otherwise, both games and programs may not work correctly or may refuse to start at all.

Installation problems can also occur due to a lack of Internet connection or unstable operation. Also, do not forget to pause the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves not working in The Elder Scrolls Online

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a documents folder, which is located separately from the game itself.

Controls not working in The Elder Scrolls Online

Sometimes game controls do not work due to multiple input devices being connected at the same time. Try disabling the gamepad or, if for some reason you have two keyboards or mice connected, keep only one pair of devices. If your gamepad does not work, then remember that games are officially supported only by controllers defined as Xbox joysticks. If your controller is detected differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound does not work in The Elder Scrolls Online

Check if the sound works in other programs. After this, check whether the sound is turned off in the game settings and whether the sound playback device to which your speakers or headset is connected is selected there. Next, while the game is running, open the mixer and check if the sound there is muted.

If you are using an external sound card– check for new drivers on the manufacturer’s website.

Fans of The Elder Scrolls Online are faced with an unpleasant situation when, after installation, the game does not start. Or errors appear during the installation process. Let's figure out what the reason is and fix the problem. The methods outlined in the article are not only suitable for The Elder Scrolls Online. If this is not enough, the problem remains unresolved, read other materials on the site.

The Elder Scrolls Online won't install

If The Elder Scrolls Online won't install, check to see if you have enough free space on your hard drive. The distribution requires free space, so a few gigabytes of extra space will not hurt. Many modern games require significant volume.

The Elder Scrolls Online installation is blocked by antivirus

Often, antivirus programs, in the fight against viruses, protecting our computer from external threats, for security purposes, they block numerous processes performed by the operating system. Sometimes such security is so strong that the antivirus blocks access not only to viruses, but also suspends some normal processes, perhaps by mistake, considering them potentially vulnerable. Disable your antivirus during installation.

Cleaning your computer and rebooting

Sometimes, a simple system reboot can immediately solve many problems that arise both during the installation of games and their subsequent operation. The same goes for programs and applications. There are many reasons: the computer is full of garbage, the system cache is full, the maximum permissible number of simultaneously running processes, perhaps some are frozen and are not running, but they put a strain on the system. Cleaning your computer and rebooting will fix the situation.

No Internet access

Some game clients require an Internet connection during the installation process, providing access to the installation server or update server. Make sure the connection is good, and if there is no Internet, be prepared for problems when installing The Elder Scrolls Online. It's good if the system displays an error message. And if there is none, you can think for a long time and wonder why the toy is not installed.

The Elder Scrolls Online won't launch

Before you look for reasons why The Elder Scrolls Online won't launch, make sure that the installation itself was successful. Otherwise, if there were failures during the installation process, but at the same time the game was installed, it is impossible to guarantee subsequent launch and performance. If it starts, you're lucky. What will happen next is unknown. Review the installation process.

Reinstalling the game

Many gamers have more than once encountered a situation where they had to reinstall games. This appears to be the case where reinstalling The Elder Scrolls Online will fix the problem. It is unknown what this is connected with, perhaps the antivirus or firewall “ate” some files or something else during installation, but after installing the game again, it starts and works. Uninstall The Elder Scrolls Online and install again, paying attention to every detail during this process. Perhaps at some point the program will request additional files, etc.

There are cases when installation on top of already installed game solves the situation. The installer may prompt you to update the files. Thus, there is no need for removal. Well... something like that.

Searching for information by error text

Another option. Problems when starting The Elder Scrolls Online are usually accompanied by a corresponding system message. Specify the text of the error in the search, as a result of which you will receive the most detailed answer, and, moreover, related to this specific problem. Actually, the solution will not be long in coming. This way you can pinpoint the cause and fix the problem.

By the way, for some reason I always forget about this. Until I turn over the whole computer. But this one the method works 92%. You just need to enter the text into the search and find useful article. This way you will definitely solve the problem, there is no need to send your PC to a workshop ahead of time and incur additional costs. There is a lot of useful material on the Internet - study it.

Running The Elder Scrolls Online as Administrator

Run the game as administrator. In our case, to run The Elder Scrolls Online as an administrator, you need to right-click on the game shortcut and select Run as administrator. Subsequently, if this method helps solve the problem, make it the default. Open the Shortcut Properties, in the Compatibility tab, and check the box Run this program as administrator.

The Elder Scrolls Online is not compatible with the system

Another obstacle to running The Elder Scrolls Online may be incompatibility with your operating system. In this case, still there, in the Shortcut Properties, add a checkbox Run the program in compatibility mode, select the desired OS from the drop-down list.

.NET Framework not installed

A very serious problem with running The Elder Scrolls Online is the lack of the .NET Framework library installed on the computer, which ensures the launch and maintains the functionality of programs and applications, including games. This is a prerequisite and Microsoft .NET Framework must be installed on your PC.

There are different versions of the .NET Framework. The presence of any one of them on the computer cannot sufficiently guarantee the correct operation of the program. If, for example, the library is already installed on your computer, but the game requires it, download and install it. Restart your PC. The previous version will not be deleted or overwritten. They will simply work together.

Use programs that will prepare your computer for the game to run properly and help you avoid many problems and errors.

Availability of DirectX

Perhaps the most important condition, the requirement that must be met for games, including The Elder Scrolls Online, is the presence of . Without it, not a single toy will work. Almost all distributions that require DirectX installed already include this set.

As a rule, DirectX is installed automatically during installation. If it is not included in the distribution, download and install it. It is not necessary to do this before installation, you can do it after, but it is simply necessary to have it on your computer. Download links are located above.

What to do if The Elder Scrolls Online isn't working?

Do not despair if you have already tried all the methods and nothing helps, the game does not work. Perhaps these tips will seem too vague, incomprehensible, errors are still present. Review again, did you do everything correctly? If necessary, download another The Elder Scrolls Online distribution; if purchased in a store, contact the seller (manufacturer) for help. Maybe the disk is damaged or something is missing. This is normal, quite natural, this happens. Use another distribution and install the game again.

As a last resort, there are situations when operating system is still incompatible with The Elder Scrolls Online. Update the system using Windows (via Update Center). The game will work. If the manufacturer has indicated compatibility, then he is responsible for it. Update your operating system.

Reinstalling the OS is a last resort. Not sure about statements like "the operating system is pirated... the assembly... will not work..." or "the toy is hacked, pirated - throw it away...". A point that is worth your attention is to remember whether similar problems have arisen with other games, in particular similar to The Elder Scrolls Online. And if problems were observed, this indicates that it may be time to update or reinstall something in the system. Thank you for your attention!

Other materials

Minimum system requirements

To run this wonderful game we will need about 80 free gigabytes on the hard drive and a bank card with at least 500 rubles in the account.
I also recommend stocking up on time and patience. The game downloads updates from the ESO server and the speed on it is not always good.
Addition regarding different game variants from SanSanich:
1. you bought the game from an off-site. You can only play under the account under which you are on the TESO website, and the account under which you bought the game.
2. You bought the Steam edition. You can only play with a Steam account. The account you have on the off site will not be able to log in.
That is, Steam and Off accounts cannot be linked.
Having purchased a game on the site, you can only link it to Steam as an independent one; you will not have access to the Steam community and all its features.

Also, if you buy keys from a retail store, it always says where this key will fit, Steam or Off site.

Installation

If you purchased the game on Steam, you will need to install the game first. The game takes up more than 60 GB of hard drive space and will be updated in the future. I think everyone knows how to install a game via Steam :)
In general, now it’s worth downloading the game client directly from the official website, directly from your profile. Either because of patches, or because of something else, Steam downloads the same files twice. As a result, the Steam version currently takes up 80 GB of disk space on my disk, and the client itself without Steam takes up 42.

Then, when the game is installed, we launch it, and then we are required to select game server, which we will play in the future. There are only two of them: European (EU) and American (US). This is important! If you first selected one server and installed the game version for it, then if you subsequently change the game server, the game will download the client for it again (about 30 GB), and the files for the old one will not be deleted. For residents of the European part, I recommend choosing a European server for the simple reason that if you play on an American server, then when you enter the game during the day, everyone is already asleep and Tamriel is a bit empty.

OK, we selected a server, the game started downloading updates, there are a lot of them

Previously, Steam gave keys to the game, but now it doesn’t, the game must be launched directly from Steam.
In this case, either it is created new account TESO, or use an existing one.
At this time, you can create an account on the site.

We fill in all fields, paying special attention to the field UserID. Then you won't be able to change it! Moreover, players communicate with each other using UserID. Therefore, if
you have chosen some Yolyshshchuk007 as your login, do not be offended if your friends and associates call you Yolyshshchuk007 :).

The spoiler contains information that is of purely archaeological value

After clicking on REDEEM CODE, they make us an offer that is impossible to refuse :) - they offer to sign up for a further subscription. Here you can enter either the time card code (if you have one, of course), or enter the details of a working bank card. Those. We already have 30 days included in the purchased version of the game, and we are subscribing for another 30, for a total of 60. On bank card must be at least 510 rubles, otherwise they will not accept it, but only 1 ruble will be written off at once.

When the subscription is completed, our account is active, you can play. And now You can cancel your subscription for the second month. Click MANAGE SUBSCRIPTION(second line from the bottom in the left column) - CANCEL SUBSCRIPTION. Great! We only have 30 days left, and the ruble written off from the card must be returned within two weeks.
Update

Due to the transition of the game to a buy-to-play distribution model from March 17, and the cancellation of the mandatory subscription, the above paragraph is no longer relevant. But the game introduces a subscription to ESO Plus. If you have an active subscription as of March 17th, you will receive ESO Plus automatically. Information taken from

Postskiptum

At the beginning of the game, when we finally find ourselves in Tamriel, the first thing we should do is get certified for the profession. You can become a certified specialist in all areas at once. after which the character will have access to daily classes for an artisan, which provide decent experience and income.

If you play for the Covenant, I recommend going to Stros M'Kai, there are a lot of adventures, resources and level 4 mobs there. :)
The game does not start - run as administrator.
Or - not through eso64.exe, but through eso.exe.
If your game crashes when you enter a character or location, add the game to the list of exceptions in your antivirus and firewall.
Lags and decreased fps on good hardware may be due to insufficient memory. 4GB is not enough for TESO.

Have you read the manual? Still have questions? Read the comments!