Home » Mahjong » Diablo 3 won't launch after update. Diablo III: Reaper of Souls won't launch? Is the game slow? Crashes? Buggy? Solving the most common problems

Diablo 3 won't launch after update. Diablo III: Reaper of Souls won't launch? Is the game slow? Crashes? Buggy? Solving the most common problems

Games that have received cult status are attracting more and more players with the release of a new part, which serves as a continuation of the series. Of course, system requirements are growing much faster than fans' gaming equipment is changing, so no game is immune from sudden bugs. This is the fate of Diablo 3. Error 3 is one of the most common. What other failures may occur will be discussed below.

A little history

Many gamers learned about Blizzard from the series Warcraft games and Starcraft. The release brought widespread popularity online game World Of Warcraft. Number of people willing to dive into virtual world was so large that the developers almost burned out their servers from incoming requests. Nevertheless, the company survived and firmly staked out a place for itself in the gaming industry market.

Project Diablo III can be purchased via digital in-app purchase from Blizzard Entertainment.

Will Diablo 3 run on my computer?

The system requirements of the game are not very high:

The game will launch on the Pentium at 2.8 Gigahertz with operating system Windows XP, Vista or Windows 7.
Required NVIDIA video card GeForce 7800 GT, an analogue from Radeon (X1950 Pro, for example) or higher.
The game takes up about 12 gigabytes of disk space, while requesting 1GB RAM for owners of XP and as much as 1.5 gigabytes for owners of Vista or Windows 7.
Of course, those who own the disc version will need a DVD drive.

Experienced gamers advise using these characteristics as the minimum at which to run the Diablo 3 game. System requirements that provide a more comfortable pastime differ from those indicated by the presence of a broadband Internet connection and the presence of two gigabytes of RAM.

These characteristics will allow you to avoid crashes with an unstable Internet connection and avoid graphical bugs.

Pirate version

It is strongly recommended to purchase the Diablo 3 game only in a licensed version: using an online payment (followed by downloading from the official website) or buying the official edition on disk media - it doesn’t matter. The main thing is not to resort to installing a hacked version, which is distributed by all kinds of torrents.

The fact is that a full hack of the game never happened. The pirated version is completely devoid of any balance in the game, and the intelligence of the bots is simply reduced to zero. In fact, this looks quite deplorable: bots simply walk around locations without interacting with the player in any way, and the most powerful types of weapons can drop out almost at the beginning of the first act.

The game completely discourages the desire to play through it, because few people are interested in immediately getting a “killer stick” with which they can run through all the levels.

What does "Error 3" mean?

In Diablo 3, this means that the license confirmation process failed, or the player simply did not confirm it after the next game update.

To resolve the problem, you must use one of the following methods:

check that the login and password are entered correctly;
delete the Battle.net folder and start the game again;
change region in settings;
make sure that the game is launched on the computer as an administrator;
You can also resort to synchronizing the authenticator.

If all of the above methods did not help, and error 3 still appears in Diablo 3, then most likely the license has not fully come into effect. In this case, you can either change the password and just wait a while, or contact the service technical support on the official website of the developer.

The most malicious bugs

It just so happens that error 3 in Diablo 3 is not limited to error 3, and failures marked with the number 3 usually cannot be fixed manually by the player:

Error 37. This indicates unavailability beyond the player's control. game servers. There could be several reasons for this problem: technical work on the developer's side, a scheduled update, or a critical failure. In any case, you just need to wait until the problem is fixed.
Error 3007 means the Internet connection is interrupted. It is necessary to check whether all the lights are lit in a “favorable” blue or green color on the router. As a rule, it will light up red, indicating a problem with the Internet. The reasons may be the following: the cord has come loose from the connector, problems on the side of the Internet provider, the Internet bill for the next month has not been paid.
Error 3006 in Diablo 3 indicates that the player's selected region is unavailable. There are two ways out: either simply wait for it to be restored, or simply change the region in your account.

There is also a malicious error that does not start with the number 3 and is a consequence of incorrect actions of the account owner himself - this is an error 53 . This indicates that the user's account has been blocked. You can learn about the reasons from the letter, which is necessarily sent to email player. As a rule, this is a consequence of using cheats, using profanity against other players or any other violation of the license agreement.

Removable bugs

Most errors can be avoided if your computer already has the latest drivers and operating system updates installed. However, all sorts of system bugs can occur.

For example, if Diablo 3 freezes, this can be treated by disabling third-party software that slows down the game and the computer as a whole. In other words, if a number of programs are running in parallel, many browser tabs with various sites are open, movies are being downloaded from the Internet, and suddenly the player decides to play his favorite Dablo 3, of course, the game will freeze.

If an error occurs when starting Diablo 3, you should check whether the computer configuration is appropriate system requirements games. It should be noted that it will not start only on a very old machine, so other reasons are possible. For example, files were not fully downloaded. This may be due to unstable internet connections. In this case, you just need to download the game again and reinstall it.

Another reason is that the operating system is not fully updated. In this case, you can either set compatibility with XP SP3, or still update the operating system.

Other incidents

There are minor bugs that prevent you from entering the game. For example, a black screen accompanied by background sounds. To fix the problem, it is recommended to go to the settings at the login stage and lower the resolution.

Any error that occurs with the .MPQ file can be corrected by uninstalling the game, reinstalling it, and deleting the specified file. It is recommended to run the game as an administrator.

Slow downloading of the game is also an error, but it can be fixed very simply - just disable automatic detection of settings (Start - Control Panel - Internet Options - Networks - LAN Settings).

Conclusion

All of the above errors can be eliminated in one way or another. Some can be cured immediately with just a few manipulations or “dancing with a tambourine”; some depend on the developers.

In any case, you should stock up on three things: patience (to wait until technical support fixes the bug), a good modern computer (to eliminate the possibility of errors due to outdated hardware), and a stable high-speed Internet connection.

The game is worth spending half an hour updating drivers on your computer and installing operating system update packages. In the end, the project is not too demanding, but very interesting; any fan of the Diablo game series will definitely appreciate all the delights of passing without crashes and freezes.

Unfortunately, games have flaws: stutters, low FPS, crashes, freezes, bugs and other minor and not so minor errors. Often problems begin even before the game starts, when it does not install, does not load, or does not even download. And the computer itself sometimes acts strangely, and then in Diablo 3 there is a black screen instead of a picture, the controls don’t work, you can’t hear the sound or anything else.

What to do first

Download and run the world famous CCleaner(download via direct link) - this is a program that will clean your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
Update all drivers on the system using the program Driver Updater(download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
Install the program WinOptimizer(download via direct link) and include it in it game mode, which will end useless background processes while running games and improve in-game performance.

Diablo 3 System Requirements

The second thing to do if you have any problems with Diablo 3 is to check the system requirements. In a good way, you need to do this before purchasing, so as not to regret the money spent.

Diablo 3 Minimum System Requirements:

Windows XP, Intel Pentium D, 1.5 Gb RAM, 12 Gb HDD, nVidia GeForce 7800 256 Mb

Every gamer should at least have a little understanding of components, know why a video card, processor and other things are needed in the system unit.

Files, drivers and libraries

Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.

You should start with the drivers for your video card. Modern graphics cards are manufactured by only two large companies - Nvidia and AMD. Having found out which product drives the coolers in the system unit, we go to the official website and download the latest driver package:

A prerequisite for the successful operation of Diablo 3 is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to easily and quickly download the latest drivers and install them with one click:

If Diablo 3 does not start, we recommend that you try disabling your antivirus or putting the game in the antivirus exceptions, and also check again for compliance with the system requirements and if something from your build does not comply, then, if possible, improve your PC by purchasing more powerful components .

Diablo 3 has black screen, white screen, color screen. Solution

Problems with screens of different colors can be divided into 2 categories.

Firstly, they often involve using two video cards at once. For example, if your motherboard has a built-in video card, but you play on a discrete one, then Diablo 3 may launch for the first time on the built-in one, but you will not see the game itself, because the monitor is connected to a discrete video card.

Secondly, color screens occur when there are problems with displaying images on the screen. This can happen for various reasons. For example, Diablo 3 cannot work through an outdated driver or does not support the video card. Also black/ white screen may be displayed when running at resolutions that are not supported by the game.

Diablo 3 crashes. At a specific or random moment. Solution

You play for yourself, play and then - bam! - everything goes out, and now in front of you is a desktop without any hint of a game. Why is this happening? To solve the problem, you should try to figure out what the nature of the problem is.

If the departure occurs in random moment time without any pattern, then with a 99% probability we can say that this is a mistake in the game itself. In this case, it is very difficult to fix something, and the best thing to do is just put Diablo 3 aside and wait for the patch.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash. In addition, you can download a Diablo 3 save and bypass the departure location.

Diablo 3 freezes. The picture freezes. Solution

The situation is approximately the same as with crashes: many freezes are directly related to the game itself, or rather to the developer’s mistake when creating it. However, often a frozen picture can become a starting point for investigating the deplorable state of a video card or processor.

So if the picture freezes in Diablo 3, then use programs to display statistics on component loading. Perhaps your video card has long exhausted its working life or the processor is heating up to dangerous temperatures?

The easiest way to check the load and temperatures for the video card and processors is in the MSI Afterburner program. If you wish, you can even display these and many other parameters on top of the Diablo 3 image.

What temperatures are dangerous? Processors and video cards have different operating temperatures. For video cards they are usually 60-80 degrees Celsius. For processors it is slightly lower - 40-70 degrees. If the processor temperature is higher, then you should check the condition of the thermal paste. It may have already dried out and needs to be replaced.

If the video card is heating up, then you should use a driver or an official utility from the manufacturer. It is necessary to increase the number of revolutions of the coolers and check whether the operating temperature decreases.

Diablo 3 is slow. Low FPS. Frame rate drops. Solution

If Diablo 3 is slow and the frame rate is low, the first thing to do is lower the graphics settings. Of course, there are many of them, so before reducing everything, it’s worth finding out exactly how certain settings affect performance.

Screen resolution. In short, this is the number of points that make up the game picture. The higher the resolution, the higher the load on the video card. However, the increase in load is insignificant, so you should reduce the screen resolution only as a last resort, when everything else no longer helps.

Texture quality. Typically, this setting determines the resolution of the texture files. The texture quality should be reduced if the video card has a small amount of video memory (less than 4 GB) or if you are using a very old hard drive with a spindle speed of less than 7200.

Model quality(sometimes just detailing). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power from the video card (not to be confused with the amount of video memory!), which means this parameter should be reduced on video cards with low core or memory frequencies.

Shadows. They are implemented in different ways. In some games, shadows are created dynamically, that is, they are calculated in real time at every second of the game. Such dynamic shadows load both the processor and the video card. For optimization purposes, developers often abandon full rendering and add pre-rendered shadows to the game. They are static, because essentially they are just textures overlaid on top of the main textures, which means they load memory, and not the video card core.

Often developers add additional settings related to shadows:

Shadow Resolution - Determines how detailed the shadow cast by an object will be. If the game has dynamic shadows, it loads the video card core, and if a pre-created render is used, then it “eats” the video memory.
Soft shadows - smooths out unevenness in the shadows themselves, usually this option is given along with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.

Smoothing. Allows you to get rid of ugly corners on the edges of objects through the use of a special algorithm, the essence of which usually comes down to generating several images at once and comparing them, calculating the most “smooth” picture. There are many different anti-aliasing algorithms that differ in their level of impact on the performance of Diablo 3.

For example, MSAA works head-on, creating 2, 4 or 8 renders at once, so the frame rate is reduced by 2, 4 or 8 times, respectively. Algorithms like FXAA and TAA work a little differently, achieving a smooth image by calculating only the edges and using some other tricks. Thanks to this, they do not reduce performance as much.

Lighting. As with anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. They all use video card resources, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on “green” ones. HDAO, on the contrary, is optimized for video cards from AMD. SSAO is the simplest type of lighting, it consumes the least resources, so if it's slow in Diablo 3, it's worth switching to it.

What to reduce first? Shadows, anti-aliasing and lighting effects tend to take the most work, so it's best to start there.

Gamers often have to deal with the optimization of Diablo 3 themselves. Almost all major releases have various relevant forums where users share their ways to improve performance.

One of them is a special program called WinOptimizer. It is made specifically for those who do not want to manually clean their computer of various temporary files, delete unnecessary registry entries and edit the startup list. WinOptimizer will do this itself and also analyze your computer to identify ways to improve performance in applications and games.

Diablo 3 lags. Large delay when playing. Solution

Many people confuse “brakes” with “lags,” but these problems have completely different causes. Diablo 3 slows down when the frame rate at which the image is displayed on the monitor decreases, and lags when the delay in accessing the server or any other host is too high.

That is why “lags” can only occur in online games. The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low Internet connection speed.

However, the latter happens least often. In online games, communication between client and server occurs through the exchange of relatively short messages, so even 10 MB per second should be enough.

Diablo 3 has no sound. I can't hear anything. Solution

Diablo 3 works, but for some reason does not sound - this is another problem that gamers face. Of course, you can play like this, but it’s still better to figure out what’s going on.

First you need to determine the scale of the problem. Where exactly is there no sound - only in the game or even on the computer? If only in a game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.

If there is no sound at all, then the problem is definitely in the computer settings. Perhaps the sound card drivers are installed incorrectly, or maybe there is no sound due to some specific error in our beloved Windows OS.

Diablo 3 controls don't work. Diablo 3 does not recognize mouse, keyboard or gamepad. Solution

How to play if it is impossible to control the process? Problems with supporting specific devices are inappropriate here, because we are talking about familiar devices - a keyboard, mouse and controller.

Thus, errors in the game itself are practically excluded; the problem is almost always on the user's side. You can solve it in different ways, but, one way or another, you will have to contact the driver. Usually, when you connect a new device, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice and gamepads are incompatible with them.

Thus, you need to find out the exact model of the device and try to find its driver. Devices from well-known gaming brands often come with their own software packages, since the standard Windows driver simply cannot ensure the correct operation of all functions of a particular device.

If you don’t want to search for drivers for all devices separately, you can use the program Driver Updater. It is designed to automatically search for drivers, so you only need to wait for the scan results and download necessary drivers in the program interface.

Diablo 3 slowdowns can often be caused by viruses. In this case, it makes no difference how powerful the video card is in the system unit. You can scan your computer and clean it of viruses and other unwanted software using special programs. For example NOD32. The antivirus has proven itself with best side and have been approved by millions of users around the world.

ZoneAlarm is suitable for both personal use and small businesses, capable of protecting a computer running Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP from any attacks: phishing, viruses, malware, spyware and other cyber threats . New users are given a 30-day free trial.

Nod32 is an antivirus from ESET, which has received many awards for its contribution to security development. Versions of antivirus programs are available on the developer’s website for both PCs and mobile devices, a 30-day trial is provided. There are special conditions for business.

Diablo 3 downloaded from a torrent does not work. Solution

If the game distribution was downloaded via torrent, then in principle there can be no guarantees of operation. Torrents and repacks are almost never updated through official applications and do not work over the network, because in the process of hacking, hackers cut out all network functions from games, which are often used to verify the license.

Using such versions of games is not only inconvenient, but even dangerous, because very often many files in them have been changed. For example, to bypass protection, pirates modify the EXE file. At the same time, no one knows what else they do with it. Perhaps they are building in a self-executing software. For example, when the game is first launched, it will integrate into the system and use its resources to ensure the well-being of hackers. Or, giving access to the computer to third parties. There are no guarantees here and cannot be.

In addition, the use pirated versions- this, according to our publication, is theft. The developers spent a lot of time creating the game, investing their own money in the hope that their brainchild would pay off. And every work must be paid.

Therefore, if any problems arise with games downloaded from torrents or hacked using one or another means, you should immediately remove the pirated version, clean your computer with an antivirus and a licensed copy of the game. This will not only protect you from dubious software, but will also allow you to download updates for the game and receive official support from its creators.

Diablo 3 gives an error about a missing DLL file. Solution

As a rule, problems associated with missing DLLs arise when launching Diablo 3, but sometimes the game can access certain DLLs during the process and, not finding them, crash in the most blatant manner.

To fix this error, you need to find the required DLL and install it on the system. The easiest way to do this is using the program DLL-fixer, which scans the system and helps quickly find missing libraries.

If your problem turns out to be more specific or the method outlined in this article did not help, then you can ask other users in our “” section. They will help you quickly!

Thank you for your attention!

What to do first

Download and run the world famous CCleaner(download via direct link) - this is a program that will clean your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
Update all drivers on the system using the program Driver Updater(download via direct link) - it will scan your computer and update all drivers to the latest version in 5 minutes;
Install the program WinOptimizer(download via direct link) and enable game mode in it, which will end useless background processes while launching games and improve in-game performance.

Diablo 3 System Requirements

The second thing to do if you have any problems with Diablo 3 is to check the system requirements. In a good way, you need to do this before purchasing, so as not to regret the money spent.

Diablo 3 Minimum System Requirements:

Windows XP, Intel Pentium D, 1.5 Gb RAM, 12 Gb HDD, nVidia GeForce 7800 256 Mb

Every gamer should at least have a little understanding of components, know why a video card, processor and other things are needed in the system unit.

Files, drivers and libraries

Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.

Diablo 3 has black screen, white screen, color screen. Solution

Problems with screens of different colors can be divided into 2 categories.

Secondly, color screens occur when there are problems with displaying images on the screen. This can happen for various reasons. For example, Diablo 3 cannot work through an outdated driver or does not support the video card. Also, a black/white screen may appear when working at resolutions that are not supported by the game.

Diablo 3 crashes. At a specific or random moment. Solution

If a crash occurs at a random moment in time without any pattern, then with a 99% probability we can say that this is a bug of the game itself. In this case, it is very difficult to fix something, and the best thing to do is just put Diablo 3 aside and wait for the patch.

However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a crash.

Diablo 3 freezes. The picture freezes. Solution

Diablo 3 is slow. Low FPS. Frame rate drops. Solution

Often developers add additional settings related to shadows:

Shadow Resolution - Determines how detailed the shadow cast by an object will be. If the game has dynamic shadows, it loads the video card core, and if a pre-created render is used, then it “eats” the video memory.
Soft shadows - smooths out unevenness in the shadows themselves, usually this option is given along with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.

What to reduce first? Shadows, anti-aliasing and lighting effects tend to take the most work, so it's best to start there.

Gamers often have to deal with the optimization of Diablo 3 themselves. Almost all major releases have various relevant forums where users share their ways to improve performance.

Diablo 3 lags. Large delay when playing. Solution

This is why “lags” can only happen in online games. The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low Internet connection speed.

However, the latter happens least often. In online games, communication between client and server occurs through the exchange of relatively short messages, so even 10 MB per second should be enough.

Diablo 3 has no sound. I can't hear anything. Solution

Diablo 3 works, but for some reason does not sound - this is another problem that gamers face. Of course, you can play like this, but it’s still better to figure out what’s going on.

Diablo 3 controls don't work. Diablo 3 does not recognize mouse, keyboard or gamepad. Solution

Diablo 3 slowdowns can often be caused by viruses. In this case, it makes no difference how powerful the video card is in the system unit. You can scan your computer and clean it of viruses and other unwanted software using special programs. For example NOD32. The antivirus has proven itself to be the best and has been approved by millions of users around the world.

Nod32 is an antivirus from ESET, which has received many awards for its contribution to security development. Versions of anti-virus programs are available on the developer’s website for both PCs and mobile devices; a 30-day trial version is provided. There are special conditions for business.

Diablo 3 downloaded from a torrent does not work. Solution

Using such versions of games is not only inconvenient, but even dangerous, because very often many files in them have been changed. For example, to bypass protection, pirates modify the EXE file. At the same time, no one knows what else they do with it. Perhaps they embed self-executing software. For example, when the game is first launched, it will integrate into the system and use its resources to ensure the well-being of hackers. Or, giving access to the computer to third parties. There are no guarantees here and cannot be.

In addition, the use of pirated versions is, in the opinion of our publication, theft. The developers spent a lot of time creating the game, investing their own money in the hope that their brainchild would pay off. And every work must be paid.

Diablo 3 gives an error about a missing DLL file. Solution

If your problem turns out to be more specific or the method outlined in this article did not help, then you can ask other users in our “” section. They will help you quickly!

Thank you for your attention!

After the release of the third part of the Diablo game, the developers had the difficult task of resolving a flurry of reports about all kinds of crashes and errors. In particular, the biggest load was on the support service, and according to statistics, the most common error in Diablo 3 was error 3003. We will help you solve this problem and tell you how you can detect this 3003 error.

Some problems that may cause error 3003:

1. The problem may occur when the client is unable to connect to the server. First, you should check the hosts file - it contains a list of connections to services/servers. Look for line 127.0.0.1, and simply delete everything under it.

2. This error 3 can also appear when your connections are blocked. They can be blocked antivirus programs or a standard firewall. All you need to do is add the game to the exceptions list, or turn off something that may well be blocking the connection.

3. This error can occur when the server crashes, i.e. developers turn off servers in order to update them or debug some function. In most cases, servers are turned off to perform optimization.

4. An effective way To combat such an error, in addition to option 3, you will only need to reboot the computer at the same time as the router. Then enable the game with administrator rights. Error #3003 should disappear.

So, let's look at the key problems that arise while playing Diablo 3

Error 1 - service problems. This problem occurs most often when active programs parental controls. They do not allow the game to connect to the Internet. To test the connection, you should remove such programs.
Error 12 - Diablo game 3 to this account not attached. To select the correct region: Login screen - Options - Account – select the correct region in this menu. If this doesn't help, write to support.
Error 33 - The Battle.net server has been shut down for maintenance. Please try again later. Wait until maintenance is completed.
Error 37 - The servers are currently busy. Please try again later. This message is displayed only when the server is overloaded. Log in again after 5-10 minutes or continue trying to log in - you will not be able to log in the first time.

Error 3001 The service cannot be accessed. We are aware of this problem. Our development team is already solving it.
Error 3005 occurs if large number players are trying to connect from the same connection. Try logging into the game one by one.
Error 3007 in Diablo Part 3 can occur if your computer is not able to maintain an optimal connection to the Battle.net server. The connection to Battle.net runs in parallel with the connection to the Diablo 3 servers. The tips below can help you solve your current problem.

1. Don't use a router. To do this, you should run the cable directly from your modem to the computer. If after this, error 3005 does not disappear, this will mean that your router did not support the required connection to the servers. It is quite possible that you should update the router firmware or replace it. Information regarding the router firmware can be found on the website of its manufacturer.

2. Join a common communication channel. Joining this channel can help you maintain your connection. To join a chat channel:

— Go to the game

— Click on the gear-shaped icon in the upper left corner of the chat

— Click on Join Public Chat

— There select General

— Enable the Secondary Login service. Make sure it is active first.

3. Deactivate programs designed to protect your computer. Security programs or other programs that support connection to the Internet can interfere with the connection to Battle.net servers and, as a result, error 3007. Disable all programs that run in the background, and security programs should also be temporarily turned off.

3008 Check the status of the Diablo 3 servers page, the servers may be undergoing maintenance or being rebooted. Thank you for your patience, we will make every effort to get the servers up and running as quickly as possible.

3014 If you took part in the Diablo 3 beta, we recommend that you delete all trial files before installing full version games. After uninstalling the game, make sure that the C:\Program Files\Diablo III Beta directory has been deleted.

2012 Check the status of the Diablo 3 servers page, they may be rebooting or are currently undergoing maintenance. We will try to launch the servers as quickly as possible, thank you for your patience.

In Diablo 3, we already know error 5012. Our developers are working on a solution.

300008 Timeout expired. Please try again.

317002 It is not possible to install game settings that would allow you to join or create games. This problem has been resolved.

395002 Error loading hero. Please try again. If you encounter this problem on the character selection screen, exit the game and log back in. This operation will update the character selection screen and provide you with the opportunity to enter the game.

Also, a list of the most popular errors in Diablo 3:

BLZAPPBTS00001. The error is unknown. Try again. Restart your computer and try again. This type of error usually occurs due to temporary difficulties.

BLZAPPBTS00002. Unable to connect to the update service. Please check your Internet connection and try again. Articles regarding disabling programs and solving connection problems that are running in the background can help you cope with this difficulty.

BLZAPPBTS00003. Loading of required files failed. Contact customer technical support. Program Diablo updates 3 was unable to connect to the update server. Please note that the game must be launched with administrator rights.

BLZAPPBTS00004. The required program cannot be installed. Check your Internet connection activity and try again. If you are installing from a disc, make sure the disc is unscratched and clean. If you are downloading a game, check your Internet connection. Try downloading the game client again. We also recommend that you pay attention to the pages: Downloading games and Difficulties with connection in Diablo 3.

BLZAPPBTS00006. The download of the required update failed. Please check your Internet connection and try again. Check your Internet connection. Try downloading again and reinstalling the game client. We also recommend visiting the following pages: Game downloads and In-game connection difficulties.

BLZAPPBTS00007. The required program failed to start. This problem indicates difficulties in the operation of the Agent.exe (Blizzard Update Agent) program. Restart your computer and try again. If this problem cannot be resolved in this way, please refer to the advice in the Battle.net Update Agent article.

BLZAPPBTS00008. It is not possible to extract the necessary files from the archive. Please try again. This message indicates that your hard drive may contain corrupted information. First of all, check your hard drive for error 3. Detailed information You can find out more about this on the page: Defragmentation and disk scanning.

BLZAPPBTS00009. Error writing to hard disk. Check that there is still free space on your hard drive and repeat the operation. Make sure there is free space on the disk and that write security programs are not blocking access. Temporarily disable security programs. Check your hard drive for errors. You will learn more about this on the page: Defragmentation and disk scanning.

BLZAPPBTS0000A. The required folder could not be created. Make sure you are running the program in administrator mode and try again. Perhaps the program was not launched as an administrator. Please pay attention to the Run as administrator page.

BLZAPPBTS0000B. The required file cannot be created. Make sure the program is running in administrator mode and try again. It is quite possible that the program was not launched as an administrator. Visit the Run as administrator page.

BLZAPPBTS0000C. Archived files cannot be extracted. Please try again. Something is preventing the launcher from working correctly. Restart your computer and try again. If this does not resolve the issue, delete the Battle.net folder as it may contain corrupted files. Check out the article Launching Blizzard Launcher.

BLZAPPBTS0000D. Unable to update Blizzard Launcher. Check your Internet connection and try again. The launcher cannot connect to the server. Reboot your modem and router and check your proxy connection settings. It may be helpful to review the following pages: Diablo 3 Connection Difficulties and Blizzard Launcher Update.

If you are faced with the fact that Diablo III: Reaper of Souls slows down, crashes, Diablo III: Reaper of Souls does not start, Diablo III: Reaper of Souls does not install, controls do not work in Diablo III: Reaper of Souls, there is no sound, pop-up errors, saves do not work in Diablo III: Reaper of Souls - we offer you the most common ways to solve these problems.

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, drivers specially optimized for them are prepared for the release of games. You can also try installing a later version of drivers if the problem is not solved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of unfound and unfixed errors.

Don't forget that games often require installation for stable operation. latest version DirectX, which can always be downloaded from the official Microsoft website.

Diablo III: Reaper of Souls won't launch

Many problems with launching games occur due to incorrect installation. Check if there were any errors during installation, try uninstalling the game and running the installer again, after disabling the antivirus - often files necessary for the game to work are deleted by mistake. It is also important to remember that in the path to the folder with installed game There should be no Cyrillic characters - use only Latin letters and numbers for catalog names.

It also doesn’t hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode different versions Windows.

Diablo III: Reaper of Souls is slow. Low FPS. Lags. Friezes. Freezes

First, install the latest drivers for your video card; this can significantly increase the FPS in the game. Also check your computer's load in the task manager (opened by pressing CTRL+SHIFT+ESCAPE). If before starting the game you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and disabling them will significantly improve performance without significantly affecting the quality of the picture.

Diablo III: Reaper of Souls crashes to desktop

If Diablo III: Reaper of Souls often crashes on your desktop slot, try to start solving the problem by reducing the quality of the graphics. It is possible that your computer simply does not have enough performance and the game cannot run correctly. It's also worth checking for updates - most modern games have a system automatic installation new patches. Check if this option is disabled in the settings.

Black screen in Diablo III: Reaper of Souls

More often than not, the problem with a black screen is an issue with the GPU. Check if your video card is compatible minimum requirements and install the latest drivers. Sometimes a black screen is a result of insufficient CPU performance.

If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT+TAB), and then returning to the game window.

Diablo III: Reaper of Souls won't install. Installation stuck

First of all, check if you have enough HDD space for installation. Remember that for correct operation The installation program requires the stated amount of space, plus 1-2 gigabytes of free space on the system disk. In general, remember the rule - there should always be at least 2 gigabytes of free space on the system disk for temporary files. Otherwise, both games and programs may not work correctly or may refuse to start at all.

Installation problems can also occur due to a lack of Internet connection or unstable operation. Also, do not forget to pause the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves not working in Diablo III: Reaper of Souls

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a documents folder, which is located separately from the game itself.

Controls not working in Diablo III: Reaper of Souls

Sometimes game controls do not work due to multiple input devices being connected at the same time. Try disabling the gamepad or, if for some reason you have two keyboards or mice connected, keep only one pair of devices. If your gamepad does not work, then remember that games are officially supported only by controllers defined as Xbox joysticks. If your controller is detected differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound not working in Diablo III: Reaper of Souls

Check if the sound works in other programs. After that, check whether the sound is muted in the game settings and whether the sound playback device to which your speakers or headset is connected is selected there. Next, while the game is running, open the mixer and check if the sound there is muted.

If you are using an external sound card– check for new drivers on the manufacturer’s website.