Why doesn't black dessert start? problem solving

Black Desert is an exciting new MMORPG with unique additions that set it apart from other games in this genre. The variety of gameplay will pleasantly surprise any fan similar games. The MMORPG is not demanding on computer resources, but sometimes Black Desert does not start and an error occurs when starting. Most often this happens not because of the game itself, but because of certain Gamenet requirements.

One of the common problems with launching a game is the long wait for the game client to launch after clicking “Start Game” in Gamenet, as a result of which the launch never happens.

Solution:

• go to the game directory;
• Right-click on the launching shortcut, then properties;
• uncheck “Read only”;
• save the changes and restart Gamenet.

If you have Windows 7 or XP, then you will need to install an additional update for the system if you do not already have it installed. For Windows XP this is Service Pack 3, for Windows 7 - Service Pack 1 and patch KB3033929. For other operating systems you do not need to install anything.

It is also necessary to have the latest versions of drivers, such as: NET Framework 4.5, Microsoft Visual C++ 2008-2015, DirectX 11 and 12. It will not be superfluous to have latest version video card drivers.

Startup error: KB 785

If Black Desert does not start on Windows 7 with error KB 765, then you do not have the Service Pack system update installed, install it and the error will disappear.

If it does not start on Windows 10, then you need to disable Secure Boot in the BIOS. Check that Secure Boot is set to Disabled or Other OS.

This error usually appears when Black Desert fails to launch via Gamenet. Therefore, this problem is due to the requirements of the Gamenet program. In any case, it is solved quite simply. Sometimes the previous methods may not help, then you should check for more recent updates operating system.

It happens that Black Desert lags even on high-performance computers. The reason for this is programs that conflict with the game. This can be either an antivirus program or other programs, for example, MSI Afterburner and the like. Just disable all programs before launching the game launcher.

Anything you can do to optimize game speed and increase FPS- is to put minimal settings graphics. Sometimes you should move the game client to an SSD drive when you have some additional addons installed.

If you decide to play OBT Black Desert in Russia, download the GameNet application, install the game through this very application, and after the long-awaited launch you get a black screen, then do not be upset, but follow the instructions:

1. If you have a BLACK SCREEN after clicking the “Start Game” button, then you need to wait until the client loads. Even on relatively powerful computers, this takes a long time; I have to wait about 1-2 minutes.
2. If you have an SSD drive, then you need to install the client on a solid-state drive; loading should be much faster.
3. Launch the client only through the official application from GameNet, no torrents or the like. Everything is downloaded from the application.

Black Desert won't start "Account authentication failed"

Everything is much simpler here, just restart the client and everything will work. This error appears after a long period of inactivity in the main menu, or a long re-login to the character.

Information for Korean servers

1. The most common error is a problem with the plugin. After you click Game start, a window with an error appears, 2 options to choose from, Yes or No, after clicking on Yes, the browser closes and another error appears with the inscription Ok. And then nothing.

How to solve the problem.

2. Open the registry editor on your computer. Start-Run-Regedit

We are looking.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\DaumGames

Change Version to 1,0,0,4

2. The error occurs for those people who were able to enter the game without the identification process, and soon, when they try to click on the Game button, the start takes them to the identification page itself.

Solution to the problem: buy an account with already completed identification.

3. When entering the game, it gives an error, even if you do nothing.

Solution: The error is primarily related to the VPN
1. Enable Korea VPN.
2. If it doesn’t work, then try installing a VPN from another country not the Russian Federation or China.
3. If unsuccessful, then try installing Paid VPN Korea.

4. Entered the game and accepted user agreement and got an error.

The error is due to an incorrectly entered six-digit security code.

Solution to the problem: the Koreans have made a function to reset the six-digit code in personal account at the office website.

You won’t be able to reset it, since you don’t have a Korean phone, but you bought an account.

There are two solutions:

1. If you bought a Gold account on www.item4trade.com, then you can describe your problem in a letter to those. support ([email protected]) You can write in Russian, but it is better in English and without abbreviations. After which the six-digit code will be reset within 10 minutes.

2. If you bought it on www.newgameway.com, then you should write only in English. language ([email protected]).

3. We went to the server, proceeded to create a character, created it. An error appeared at the very end of character creation.

Solution:

1. If this is already your second hero, then you will not be able to create a second character. The first one needs to be removed.

2. Check if the constellation has been selected.

3. Nickname must be from 3 to 16 characters.

4. If everything worked yesterday, but today it gives the following error when you click on the Game start button.

Solution to the problem: We are looking for the folder with our game. Right mouse button - properties - uncheck the “Read only” box.
5. Text is not displayed correctly.
Solving the problem: Start Menu—Control Panel—Clock, Language and Region—Regional Standards—Advanced—Change the system language—to Korean.

6. When you click Game start, select the 64bit system. Nothing happens or everything disappears.

Solution to the problem: If the system is 32bit, then you won’t be able to run 64bit.
If it's 64bit and there's a problem, then it's Windows.

7. After entering the game, and selecting a server, character, and loading, an error appears.

Just check the files with the game launcher.

And finally, most errors can be solved by updating the game launcher.
I hope the guide was useful.

There can be no worse disaster for a gamer than the occurrence of black screen when trying to launch Black Desert. Sometimes it happens that a black screen appears after the “GameNet” and “Pearl Abyss” logos appear, and the sound of the menu buttons is heard. In this case, you just need to wait a while and let the images load on the screen. If after a short wait nothing happens, please check possible solutions this problem.

Eliminating the black screen of Black Desert

As always, the problem is either with your computer or with the developer. First of all try restarting your computer. This simple action very often helps to get rid of the black screen in the game when starting Black Desert. After the reboot, check the presence and correctness of all files using the launcher (located in the game folder along the way). Perhaps one of the files simply disappeared after the next patch installation.

Try it update video card drivers on the website support.amd.com/ru-ru/download for Ati Radeon or on nvidia.ru for nVidia cards. Additionally, it is recommended to update DirectX, Microsoft Visual C++ and Microsoft Net Framework. Typically, these actions allow you to get rid of not only the black screen, but also crashes, glitches, and freezes in Black Desert. Alternatively, you can try running the game as an administrator. Also try running the game in compatibility mode for Windows XP or Windows 7.

You can try enable DEP for the game exe file. Finally, you can try going to the game folder and deleting the torrent file “3000000000” (to find it you need to follow the path %userprofile%\Local Settings\Application Data\Vebanaul\GameNet\torrents; this link can be typed into the Start menu " and you will immediately go to right place). After this, you need to restart the GameNet application.

An SSD drive is ideal for this game. In 90% of cases, after its introduction into the system, the toy stops lagging, glitching, and, moreover, “black screens” stop appearing. Note that the SSD drive does not need defragmentation and increases the speed of launching programs by 3-5 times.

Additional problems and their causes

If the Black Desert game constantly freezes when you adjust the graphics, then, for sure, the video card simply cannot cope with the load. The solution is simple - set the minimum settings or replace the card.

If you are thrown to the desktop while playing a mission, then the problem is in the game itself, and not in your computer. Here you just have to wait for fixes from the developers if you have a license.

Check your internet connection before starting the game. Sometimes technical work may be carried out on the server, so all you can do is wait. Usually these problems are resolved fairly quickly.

If you have problems with textures, you should check your cache or reinstall the game.

If your FPS is extremely low, this is most likely a flaw RAM. Only an upgrade will help here.

If a black screen appears in Black Desert online, but there is sound - the problem is in the monitor or video card (this point was discussed above).

If, after performing all the above steps, the game still does not start normally, then you will have to change the operating system/game version/repack/crack.

Very often lately, gamers have been complaining about a message like “The Black Desert connection could not be established.” What to do in this situation? In general, there are several options for solving the problem. And they are all quite easy to learn. The main thing is to find the cause of all troubles. Let's try to understand why Black Desert was unable to establish a connection. Of course, after this you can try to somehow return access to the game, if this is possible in principle.

Technical work

The first and most common scenario is technical work carried out by the game administration. As a rule, it is at such moments that you will receive a message from Black Desert: “Attention: the connection could not be established. Please try again later.” There is no need to panic here. Just go to the official website of the game and read the latest news.

This is where you will be informed that the servers are unavailable. Prevention, work or upcoming preparation for an update - all this prevents users from playing when they want. After completing the technical steps, resume the authorization attempt. Everything should work out. No? We will look for the problem further.

Net

Sometimes even your own Internet can fail you. And if you couldn’t establish a Black Desert connection, then it’s time to check if everything is okay with access to the World Wide Web.

Call your provider to determine the integrity of the transmission line. Tell him your problem. Maybe your modem settings have gone wrong. Or the equipment is completely out of control. Then it needs to be adjusted and replaced accordingly. Is everything ready? We try to login again.

Don't forget to also make sure that the Internet is paid for. This is not the most common, but very unexpected problem that forces us to lose access to the World Wide Web. So there is nothing to be afraid of.

Viruses

Failed to connect to Black Desert? Scan your operating system. Most likely, a computer infection caused the impossibility of authorization in the game. But this occurs in very advanced cases. As many users note, in combination with the message, your entire system will “slow down”. Sometimes it’s even so that working at a computer is simply impossible.

What is the method to combat this problem? Scan the operating system and disinfect it. Anything that does not respond to the process is deleted. Next, reboot. In the Windows folder, find the hosts document. It should also be removed. And from the basket too. That's all the problems are solved. Check to see if you now get the message: “The Black Desert connection could not be established. Please try again later.”

Hacking

Nothing helped? Then there is every reason to believe that your account was simply hacked. And therefore, authorization does not occur in the game. The issue can be resolved in several ways. The first is to contact the Black Desert administration. The “connection could not be established” error is exactly the moment when employees technical support able to regain access to your account. You will have to prove your rights to it. The method works extremely rarely. And it takes a long time.

The second way is to create a new profile and safely start the game from scratch. In most cases, it is advisable to do just that. As you can see, there are not many options for the development of events. Often, all connection problems in Black Desert can be solved by simply waiting, disinfecting the computer, and rebooting the system.

Very often fans online games are faced with the problem that black desert does not start, especially immediately after installation. Usually, all the reasons for the game not starting are related to the computer hardware. In rare cases, the cause is a service error by the application developers. And the whole point is that the developers included such realistic plots, graphics, and textures in the game that the game seems perfect. But something should overshadow the user? Of course, the start of the game itself, its launch.

What to do if gamenet does not start black desert, how to fix the situation? First, let's highlight the most basic reasons why Black Desert does not start, and then consider all possible fix options.

1. BLACK DESERT CANNOT USE YOUR COMPUTER'S POTENTIAL. The most common reason why black desert does not start. Computer resources are not used by game components when the application starts. There is only one way out of this situation - reboot. Typically, almost every newly installed program very often requires a machine reboot for the changes to take effect. This happens after downloading and installation. exciting game Black Desert.

2. YOUR PC DOES NOT MEET THE SMALLEST SYSTEM REQUIREMENTS OF THE GAME DEVELOPERS. If suddenly the system characteristics of your computer do not correspond to what has been said, even by 1% requirements - Black Desert won't start. This error can only be eliminated by replacing it with a more powerful laptop or computer. And nothing else. Even if you suddenly feel the urge to change your PC hardware to an improved one, still try to set the minimum graphics settings and everything else when you first start it.

3. THE PRESENCE OF CYRILLIC INSTEAD OF LATIN SYMBOLS IN THE BLACK DESERT INSTALLATION PATH CAUSES THE BLACK DESERT GAME NOT TO START. If your game does not start, then the presence of Cyrillic characters may be the cause of this failure. The Black Desert game does not accept the Cyrillic alphabet, but only the Latin alphabet. The problem is solved by renaming, but this action does not provide a 100% guarantee that the game will start. The best option would be to completely remove Black Desert from your computer, as well as clean the registries after removal. Then, before installation, manually create a Latin-language folder and install the game into it.

4. IMPOSSIBILITY TO START THE GAME WITHOUT ADMINISTRATOR RIGHTS. It also happens that the game cannot be launched by a regular user without administrator rights. Try running Black Desert as an administrator, but also look in the game folder for information in the properties - perhaps the “Read Only” checkbox is set there. Then remove it and click OK.

5. OUTDATED VIDEO CARDS AND COMPUTER OPERATING SYSTEM COMPONENTS. One of the reasons why Black Desert does not run on Windows 7 may be the long-standing lack of video card driver updates. You can try to update the drivers for the video card and install several additional components for Black games Desert. And what components are needed, see the video:

6. BLOCKING THE LAUNCH OF THE BLACK DESERT GAME WITH ANTI-VIRUS SOFTWARE. It happens that antivirus programs see a threat at startup, thereby preventing the game from starting. What to do if black desert does not start - disable anti-virus software before starting. If this step did not help, then most likely the antivirus program quarantined the game files or prohibited any other actions. Then there is only one way out - turn it off antivirus program and reinstall the Black Desert game.

7. INSTALLING THE GAME BLACK DESERT FROM AN UNOFFICIAL SITE. It often happens that a user downloads a game from unverified network resources that contain viruses and errors. Then it begins to suffer from the fact that black desert takes a long time to start up. The developers advise installing Black Desert only from the official website of the game www.blackdesert.ru

8. INCOMPATIBILITY OF THE GAMENET PLATFORM WITH THE WINDOWS OPERATING SYSTEM. Many people complain that black desert does not start via gamenet. Since the game itself is downloaded, launched and updated using GameNet, you must first update GameNet itself to version three/five. Download and install the following on the Windows operating system:
- Service Pack 3 for Windows XP,
- Service Pack 1 and
- update KB3033929 for Windows 7 (updates are not needed for 8 and 10).
Very often, in case of incompatibility, error KB 785 appears, which can be eliminated not only by updating, but also by disabling disk emulator programs. Black Desert does not start KB 785 also eliminates the release of a couple of gigabytes of RAM. And then black starts desert error KB 785 does not appear.

9. COMPUTER FLOWS. Why does black desert take a long time to start? It can be trivial and simple: the computer froze. This is why the game doesn't want to start. The solution is quite simple - just restart your PC. This might help.

10. IMPOSSIBILITY TO START ON WINDOWS XP OPERATING SYSTEM. Black desert windows XP sometimes starts with difficulty. A similar problem can be resolved in the following way: go to the path: C:\Program Files\QGNA\GameNet and in the folder properties set the mode

Of course, the above problems and solutions are far from a complete range of fixes for the startup problem, but we really hope that they will help you when starting the Black Desert game.

Although, if the problem is not resolved after all the various methods described, then contact support by simply following the link https://support.gamenet.ru/, where you clearly describe your problem or look at solutions to existing issues on the site.