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What to do if origin. Fix Origin crash after update

Is not only a distributor computer games, but also as a client for running programs and coordinating data. And almost all games require that they be launched through the official client of the service. However, this does not mean that this process can be performed without problems. Sometimes an error may appear that the game will not launch because Origin client also not running.

Very often this error occurs in games that, in addition to Origin, have their own client. In this case, the procedure for their communication may be disrupted. Despite this, the most typical problem is for the game The Sims 4. It has its own client, and often when launching the game through a shortcut, an error in the launch procedure may occur. As a result, the system will require the Origin client to be launched.

The situation worsened after one of the updates, when the Sims 4 client was integrated into the game itself. Previously, there was a separate file in the folder to launch the client. The system now experiences startup problems much more often than before. In addition, previously the problem was solved by launching the game through a direct application file, without first using the client.

As a result, in this situation there may be several main causes of the problem. Each of them needs to be analyzed specifically.

Reason 1: One-time failure

In most cases, problems lie in a one-time mistake by the client himself. To begin with, you should try to figure it out superficially; the error may be one-time. The following activities should be carried out:

Restart your computer. After this, very often some components of the registry and procedural chains begin to work as they should, and side processes will also be terminated. As a result, this often helps to cope with the problem.
Also, you should try to launch The Sims not through a shortcut on the desktop, but through the source file, which is located in the game folder. It is possible that the shortcut has malfunctioned.
You can also try launching the game through the Origin client itself. It's worth going there "Library" and launch the game from there.

Reason 2: Client cache failure

If none of the above helps, then you should resort to other measures that can help the matter.

The most effective method may be to clear the program cache. It is quite possible that the failure is caused by a problem with the records in the system’s temporary files.

To do this, you will need to delete all files in the folders at the following addresses:

C:\Users\[Username]\AppData\Local\Origin\Origin
C:\Users\[Username]\AppData\Roaming\Origin
C:\ProgramData\Origin

It is worth noting that folders may have the parameter "Hidden" and may not be visible to the user. After this, you should try to restart the game.

Reason 3: Required libraries are missing

Sometimes the problem may lie in the integration of two clients after an Origin update. If it all started after the client downloaded a patch, it’s worth checking whether all the necessary Visual C++ libraries are installed. In which case they are located in the folder with the installed Sims game 4 at the following address:

[game folder]/_Installer/vc/vc2013/redist

You should try installing them and restarting your computer. The procedure in this order may also be useful: uninstall Origin, install libraries, install Origin.

If, when you start the installer, the system does not offer installation, informing you that everything is already installed and working fine, you should select the option "Repair". Then the program will reinstall the components, fixing the damaged elements. After this, it is also recommended to restart your computer.

Reason 4: Invalid directory

The problem may also lie in the Sims client. In this case, you should try reinstalling the game and selecting a different directory.

Reason 5: Update

In some cases, the crash may be caused by a recent update for both the Origin client and the game itself. If problems were diagnosed after downloading and installing the patch, then you should try reinstalling the game. If this does not help, then you will simply have to wait for the next patch to come out.

It would also be a good idea to report your problem to EA technical support. You can get information from them about when you can get a corrective update, and just find out if the update is really the problem. Technical support will always inform you if this problem no one else complained, and then it will be necessary to look for the reason elsewhere.

Reason 6: System problems

In the end, the problems may lie in the operation of the system. Most often, a similar reason can be diagnosed if this kind of failure to launch games in Origin is accompanied by any other problems in the system’s performance.

Viruses
In some cases, a virus infection on a computer can indirectly affect the operation of certain processes. There have been several reports that cleaning the system from viruses helped solve the problem. You should check your computer for viruses and perform a complete cleaning.
Poor performance
High computer load is generally a very common cause of failure of a variety of systems. This may also be the reason why clients fail to communicate with each other. It is worth optimizing your computer and cleaning it from debris. It would also be a good idea to clean the system registry.
Technical breakdown
Some users noted that after replacing the strips RAM the problem disappeared. In many cases, it was stated that the replaced devices were already old. So in some cases, this approach can help solve the problem. Most likely, this is due to the fact that incorrectly working or old RAM malfunctions and processes information incorrectly, which is why the game crashes.

Conclusion

There may be other reasons that cause such a failure, but they are individual in nature. The most common and typical variants of events that caused the problem are listed and analyzed here. Usually the measures described are sufficient to solve the problem.

Origin is an application that allows you to purchase EA games for your personal computer, as well as communicate with friends. The rest of the article describes how and where you can install Origin on your computer, as well as how to purchase licensed games using Origin.

Installing the program

If you want to install Origin, you need to go through several steps:

Download the Origin program from the official website.
Run the file after downloading. It may take some time to prepare for installation, so you will have to wait a bit.
In the window that opens, click the “Next” button.
In each subsequent window we also select “Next”.
When the program is installed, you will see a window in which you need to choose whether or not to launch Origin every time you log into Windows. You should think about it, as the program takes up a lot of RAM, and computer performance may decrease when Origin is running in the background. When you make your decision, click "Done."
Next we create account, enter email address and come up with a password.
We fill out the form, do not forget to indicate that you are over 21 years old, since the program works according to American standards, and if you indicate a different age range, the program will block some of the games.
We come up with an Origin ID and password. We check the boxes next to the required items (the last item is required, the first two are optional).
The program is installed!

Installing games

By installing the program, the user gets access to a huge library of licensed games. After installing Origin, you can immediately select, purchase, and install the game you want.

Method 1

Go to the website store.origin.com, enter your username and password.
Select the game you like, add it to your cart and purchase it.
Go to the settings (shown as a gear) and select the “Activate product code” item. Enter the code you received when purchasing the game.
Next, the program will install the game on your computer.
After installation, the selected game will appear in the program with a “Play” button.

Method 2

Download a licensed image of the game from any torrent tracker.
Install the game in the folder with Origin games.
Go to the Origin program. We choose a game and purchase it.
Right-click on it and select “Fix installation”.
The program will check the game and also download missing files.

This method is good because you can download the game not through clogged channels from Origin servers, but from any server with good speed.

You can use Origin in Game to browse websites, chat with people on your friends list, view online help, and even broadcast to Twitch - all without leaving the game.

Everything you need to know about setting up Origin in Game, including using the in-game screen in macOS Mojave (September 2018 update).

How to activate "Origin in the game"?

Enable "Origin in Game" to get the most out of the game:

Launch the Origin client and sign in to your EA Account.
Click on the Origin menu button and select Application Settings.
Go to the tab Origin in-game screen.
Use the switch On/Off to turn Origin in Game on or off.

Here you can also change other Origin in Game settings if you wish.

Great! How to use "Origin in game"?

If you are in the game, hold down the Shift key and press F1 to open “Origin in Game” You can change the shortcut keys from Shift+F1 to others in the “Origin in Game” options.

Select the option you want to use by clicking the icon at the bottom of the screen.

If you're playing a game that only supports a keyboard or gamepad, you'll still need a mouse in the Origin in Game interface.

Can I check the frame rate?

Of course you can! Origin can track and display frame rates so you always know how your system is performing.

Do you want to enable frame rate display?

Launch Origin.
Click on the button Origin at the top of the menu.
Open Application Settings.
Go to the tab Origin in game
Under the heading During the game select whether to show or not show the frame rate.

How do I invite friends to my online game?

There are two ways to do this:

Right-click on your friend's name and select the menu option View account to see what he's playing.
Start the game and click Shift+F1 to open "Origin in Game". Click on the icon Friend at the bottom of the screen to open your friends list. Right-click on your friend's name and select the menu item Invite to game.
- Your friend will see a pop-up window with a button Join.

Received an invitation from a friend to another game? Accept or decline the invitation by pressing Y or N. You have 10 seconds to change your mind before the current game is closed and a new one starts.

This feature is available for most games on Origin.

"Origin in game" on macOS

New operating system Mojave for Mac includes new and improved security features, including System Integrity Protection (SIP). SIP works with third-party applications and protects them from unauthorized exploits or tampering (such as code injection).

Unfortunately, due to SIP, the in-game Origin in Game screen does not currently work on the Mojave operating system. But you can temporarily disable SIP to use Origin in Game on Mac computers.

Here's how to disable SIP:

Restart your computer.
While rebooting, hold down the keys Command+R to start recovery mode.
- You'll know you've done it right when you see the macOS utilities.
Click Utilities on top panel menu.
- Don't select the Disk Utility section in the middle of the screen.
Select Terminal.
Enter csrutil disable.
Click Return or Enter on the keyboard.
Restart your computer for the changes to take effect.

If you want to enable SIP, do the same, just enter csrutil enable in the terminal.

We will update the article as soon as a more reasonable solution becomes available.

Everything you need to know about streaming with Origin.

Origin makes streaming easy and simple gameplay so you can show off your skills to other players from all over the world.

I want to stream my game on Twitch

Launch the game.
Bring up "Origin in Game" by pressing Shift+F1(or your own shortcut keys).
Click Broadcast the game.
Log in via your Twitch profile or create a new one.

Once you've signed in, you'll be able to adjust volume, broadcast resolution, frame rate, and image quality in the advanced settings.

When you start broadcasting, a special panel will appear at the top of the Origin in Game screen, indicating that you are connected and streaming. The panel also displays the current number of viewers.

If you don't want to know how many eyes are watching your game, you can hide the viewer counter in the advanced settings.

If you're having trouble with Twitch, check out the Twitch.TV Help Center.

What about streaming my games from Steam?

Launch Origin and select Add a game. Click Adding games manually and select Steam app(for example: C:\Program Files (x86)\Steam\steam.exe). Click Open to add Steam.
Open Application Settings and select a tab "Origin in the game".
- Make sure you select the setting Enable "Origin in game".

With these settings set to default, follow these steps when launching Steam games.

Programmers have an unspoken law: If it works, don’t touch it. However, many programs still require modifications and improvements, which almost always inevitably lead to new problems. The same applies to the client. You can often encounter the fact that after the next update the application completely stops working. And now I can’t play or chat with friends. We need to solve the problem.

It should be noted right away that the problem currently on the official EA website still does not have a universal solution. Some methods help individual users, some do not. So within the framework of this article, all those solutions to the problem that should be tried in an attempt to fix the problem will be considered.

EA technical support very often receives messages from users about problems, which are ultimately caused by various processes that interfere with the operation of the Origin client. This case is no exception. After updating the program, some system tasks may begin to conflict with it, and as a result, either some process or the Origin client will fail.

To establish this fact, it is worth performing a clean boot of the computer. This involves running the system in conditions where only the basic tasks necessary for the basic functioning of the OS are running.

It should be noted that it will not be possible to use the computer normally in this state. A significant portion of processes and functions will be unavailable. You just need to check the functionality of Origin, and also try to reinstall the client if there is still no result. After these steps, you need to enable all processes again, performing the previously listed steps in reverse. All you have to do is restart your computer and it will work as before.

Method 2: Clear the application cache

Next possible reason Client malfunctions are an error when updating the program. There may be a lot of options why this happened. To solve this problem, you should clear the entire program cache and re-run it.

First, you should try deleting only the folders with the application cache. They are located at:

It's important to note that AppData is a hidden folder, so it may not be visible. You can read about how to show hidden directories in a separate article.

It is worth completely deleting these folders and then trying to launch the application again. Origin will usually prompt you to confirm the license agreement again and may begin updating again.

If the action does not produce results, then you should try a complete clean reinstallation. The program can be uninstalled in any convenient way - through the Unins file, using the uninstaller built into the OS, or special programs like .

After uninstallation, it is worth cleaning up all possible traces that remain after uninstalling the main program. It is worth checking the following addresses and deleting all folders and files there that relate to Origin:

C:\Users\[Username]\AppData\Local\Origin\
C:\Users\[Username]\AppData\Roaming\Origin\
C:\ProgramData\Origin\
C:\Program Files\Origin\
C:\Program Files (x86)\Origin\

After this, you should restart your computer and try to install the client again.

If this does not help, then you should try to perform all these actions in a clean system startup mode, as described above.

As a result, if the problem was really an incorrect program update or an error in the cache files, then after these manipulations everything should work.

Method 3: Clear DNS Cache

When using the Internet for a long time from one provider and equipment, the connection may begin to fail. During use, the system automatically caches everything the user does on the network - materials, IP addresses and other various data. If the cache size begins to become huge, then the connection may begin to cause various problems with unstable operation. This may also affect the process of downloading an update for Origin, as a result of which the program will be damaged.

To solve the problem, you need to clear the DNS cache.

The procedure described below is relevant for Windows 10. To carry out the operation, you must have administrator rights and enter console commands no case sensitive errors. The easiest way would be to simply copy them.

It is important to understand that now pages on the Internet may take a little longer to load, some form filling data and various saved network parameters will be lost. But overall the quality of the connection will improve. Now it's worth trying again to do a clean reinstall of Origin. If a really congested network was causing problems when trying to update, then this should help.

Method 4: Security Check

Some computer security tools can be overly suspicious and block certain client processes and updates at any opportunity. Most often this applies specifically to the last task, since it involves downloading materials from the Internet with their immediate installation. Some protection systems in enhanced operating mode may perceive such actions as the activity of something malicious, and therefore block the procedure completely or partially.

In the second case, it may just happen that certain components will not be installed, but the system may consider that everything is in order. And the program will naturally not work.

There is only one solution - try checking your computer's protection programs and adding the Origin client to the exceptions. It is worth understanding that the firewall cannot always stop terrorizing a program, even if it is included in the list of exceptions. In this case, you should also try to reinstall the program while the system is turned off.

On our website you can learn in detail about how to add files to exceptions in antiviruses and others.

Of course, in this case it is worth taking appropriate precautions. You should make sure that the Origin client installer was downloaded from the official website and is not a fraudulent simulator.

If the process is not blocked by security systems, then you should also check for malware. It can purposefully or indirectly block the connection, which can prevent both updating and receiving version confirmation.

If your computer has its own powerful systems protection, it’s worth trying to check all disks in enhanced mode. If there is no such protection on your computer, the following article may help:

C:\Windows\System32\drivers\etc

First you need to check that the file is singular. Some viruses can rename the standard hosts and take its place.

You also need to check the weight of the file - it should be no more than 3 KB. If the size is different, it should give you pause.

After this you should open the file. A window will appear asking you to select a program to open hosts. Need to choose "Notebook".

This will open a text file. Ideally, it should only have text at the beginning explaining the purpose of the file (each line begins with a # symbol). You should check the further list of IP address strings. It would be best if there was no entry at all. Some pirated products may include their own entries there in order to make adjustments to the software's attempt to connect to servers for authentication. It is important to be aware of this and not remove unnecessary things.

If you had to make adjustments, you should save the changes and close the document. After this you need to log in again "Properties" file and check the box next to the parameter "Read Only" so that no process makes adjustments here again.

Method 5: Optimizing your computer

Technically, the failure of the update or the update check procedure may be due to the fact that the task was performed on an overloaded computer. So you should try to optimize the system and try again.

To do this, you must first terminate all unnecessary processes and clear the system memory. It would also be a good idea to clear as much free space as possible both on the root disk (where the system is installed) and on the one where the Origin client is installed (if it is not on the root one). Usually, if the program does not have enough space when installing an update, it notifies you about this, but there are also exceptions. You also need to get rid of garbage and clean the registry.

Method 6: Fixing incompatibilities

Finally, Windows' built-in file incompatibility fixer can help.

If the desired result is achieved and the program starts working properly, you can close the troubleshooting window and continue using Origin.

Method 7: Last Method

If none of the above helps, then it should be recognized that the problem lies in the discrepancy between the operation of the updated program code and the OS. This often happens after both the client and the operating system were updated at approximately the same time. In this case, it is recommended to completely format the system. Most users note that this helps.

It is worth noting that the problem is often typical for cases when the computer uses pirated version Windows. It is important to understand that when hacking such a complex software even without making additional changes, the code still suffers, and the pirated ones work much less stable and worse than the license. Holders licensed versions OSes most often report that the problem with Origin is solved using the methods described above and the matter does not come to formatting.

Conclusion

Currently technical support EA is having a hard time solving this problem. It is known that as of the end of July 2017, all collected statistics and data on the problem were transferred to a special department of client developers, and a global fix for the problem will be expected. It is worth waiting and hoping that it will be soon and effective.

Modern gaming market in just a few years, it almost completely changed its concept and smoothly transitioned to a digital market model. That is, all the developers began to think about how to reduce costs and increase profits, without reducing sales. Fortunately, they found such a solution, and today we can see how various programs appearing on the Internet that represent a digital store. One of the leading players in this area is Steam, but besides it, there are other attempts to create this kind of service. Today we’ll talk about an online store called Origin, which was created by the world famous game developer - Electronic Arts. In particular, we will try to solve the most common problems that cause Origin to not launch.

What is this program?

Origin is a virtual game store that directly sells the company's products. It contains assortment, news, all the necessary information, personal account user, database, etc. Any user can buy the product he is interested in with just a couple of mouse clicks and enjoy it at any time. True, unlike the giant of this market, Steam, the project in question was released at a hasty pace and has a number of problems, due to which Origin quite often does not launch. Although there are few of them, it is still unpleasant when you want to play your favorite game, but they do not give you access to your own database, which has been accumulated for a long time and on which money was spent. Fortunately, the problems are not that serious and are easy to solve.

Startup problems

Origin is a program that syncs with EA's main server and has a huge number of users. Because of this, various failures and errors may occur. But, as a rule, if Origin does not start precisely because of this, then it notifies the user and describes the entire problem. In such cases, it is better to wait a little and run the program later.

The second launch problem is access denial. Many users encountered this problem and for a long time even EA themselves could not solve the problem of this format. The fact is that users entered their data, and the program simply refused to accept them. Even after changing the passwords several times, the program still turned out that the problem due to which Origin would not start was hidden in the technical equipment of the program itself. Origin is unique in that it syncs with the standard Internet Explorer browser. To solve this problem, you simply need to launch Internet Explorer itself, go to the browser settings, find the “Certificates” tab and clear the cache. Then open the certificates themselves, find “verisign” and if this certificate is expired, simply delete it. This way, you will eliminate the problem of your user data not being accepted.

In addition to problems with the Origin program itself, there are also difficulties with launching some games, which we will now look at.

Problem with the game Dragon Age Origins

Reasons why Dragon won't start Age Origins, not that much, and most of it can be fixed by simply reinstalling the game itself. True, there are also more serious problems, for example, an increase several times after several hours of active participation in the game. If you still encounter this problem, the solution is to update the game via Origin. To do this, you need to check for game updates and install them. After this the problem will disappear.

Another unpleasant situation due to which it does not start Dragon Age Origins, there is an error when initializing PhysX. To get rid of this error, you must first uninstall PhysX, then download and install the additional Driver Sweeper software. After this, you need to reinstall PhysX.

Battlefield 4 launch problem

Battlefield 4 is a modern technology that has amazed the gaming community with its breakthrough in quality and performance. Many users encountered a number of problems due to which they could not enter the game, but, as it turned out, all these problems are being solved in a simple way. The reason why Battlefield 4 Origin won't launch is because the game itself is tied to the computer's hardware. And this does not apply to system requirements games, it's all about the drivers. Whatever the problem, it can be solved (in the case of this game) by simply updating the main computer software, which includes the Windows operating system itself. If you treat this issue with care and update all software components of your computer on time, then there will be no problems with the game.

Password recovery problem

There is another reason why the game often Arkham Origins does not start, and the Origin program itself may refuse to work. This is a user data recovery problem. Why did we remember third party game? Quite simply, this game had the exact same problem and the solution is great for Origin. To avoid getting into this unpleasant situation, you just need to link additional means of communication to your profile, for example a telephone or social network. If you have all this, then there will definitely be no problems with password recovery.